Holiday Inn Express & Suites Benson, an IHG Hotel

By the look of the facility it is very new, The elevator inspection sticker had only one entry dated to late Sept. of 2024. The room was traffic and with the one exception - the light over the coffee fixing area had a switch but no light fixture, the bed was very comfortable, the window shade was unique for a hotel - vertical shade operated by pull chains and one screen and one darkening shade, the bathroom was exceptionally large as the shower was also. The lobby was large and comfortable and the area set aside for breakfast was exceptionally large and comfortable. The selection of items were reasonably good and the overall condition of the area was kept clean.

Everything was just as described in the booking. We were welcomed by a smiling staff member who went above and beyond to make it possible for our family to have rooms in the same floor and next to each other. We have enjoyed the complimentary breakfast and if traveling close in the area we will be back.

I love that there is a bark park within walking distance to the hotel. Delicious fruit water, fresh punch with fruit and fresh baked cookies. Staff was amazing very helpful and great customer service!

This is a very new facility. Still has a new smell. Everything looks attractive and feels clean. Staff is efficient and polite. Breakfast was very good.